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FAQ + SUPPORT

ALL YOUR QUESTIONS ANSWERED

Have a question about an order? Like to know what our opening hours are? You've come to the right place.

Please don't hesitate to contact us HERE if you don't find what you're looking for.

Are the treats healthy for my dog?

We use the very best 100% natural ingredients in our own handmade dog treats, with no compromise on quality.

  • No artificial colours or flavours. 
  • Low in fat and gluten (or completely gluten free).
  • Flavoured and sweetened naturally.
  • Handmade and baked slowly in our oven.
  • Great smelling! They pass the sniff test every time!
How do I contact you?

Great question! You can reach us on our Contact Page HERE with any questions you may have. We'd love you speak with you!

What are the opening hours of The Hound Ville?

We are open six days a week - Monday to Saturday, 9am to 5.30pm.

Where are you located?

We're located in Birkenshaw, Bradford .  Our full address is 141 Birkenshaw Lane, Birkenshaw, BRADFORD, BD11 2HD. Our main contact number is 07904 328753 and our email is info@thehoundville.co.uk

How long have you been established?

The Hound Ville was established in September 2019 as we started off with dog walking.

Where's my order?

Delivery takes up to seven working days, but we recommend leaving 10 working days if ordering for a special occasion. You will receive an approximate delivery date upon confirmation of your order. Full tracking information will also be contained in that email. Should you need further assistance, please contact us HERE.

What age can dogs start to be groomed?

We can groom dogs two weeks after their first injections we encourage puppies to come for there first groom as we offer our puppy induction.

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